Construct Details:

Source (6588):

Venkatesh, Viswanath (2000), "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model", Information Systems Research, 11, 342-365.



  • An individual’s apprehension, or even fear, when she/he is faced with the possibility of using computers.


  • Computers do not scare me at all.
  • Working with a computer makes me nervous.
  • I do not feel threatened when others talk about computers.
  • It wouldn’t bother me to take computer courses.
  • Computers make me feel uncomfortable.
  • I feel at ease in a computer class.
  • I get a sinking feeling when I think of trying to use a computer.
  • I feel comfortable working with a computer.
  • Computers make me feel uneasy.


  • Brown, S.A., and M. Vician (1997) , "Understanding computer anxiety and communication apprehension as antecedents to student experiences with technology-supported learning environments. Working paper", Bloomington.